TERMS AND CONDITIONS

For any help booking online please email ticketing@queerscreen.org.au

TICKETING TERMS AND CONDITIONS

Fees - All transactions incur a $1.50 - $10 transaction fee. Membership sales and donations are exempt.

Refunds - Please check your sessions, times, and Flexi passes are correct prior to payment as there are no refunds on any item sold.

Exchanges - No exchanges of complete Flexi passes, complimentary tickets, or Opening Night Film. You cannot exchange a session that has already passed.

Exchanges - Exchanges of single session tickets or Flexipass redemptions incur a $2 fee per ticket. Exchanges of Flexipass redemptions can be made online in your account. Click on 'My Passes' in your account, and click "View/ Exchange Sessions" to exchange into a new MGFF session.

Program Times - MGFF and QSFF program times and details are subject to change.

Latecomers - Your ticket guarantees admission if you are seated five minutes before the session begins. - Latecomers enter at staff discretion.

Cancellations - In the event of a cancelled screening, Flexi pass holders will receive a replacement voucher - no refunds are made on Flexi passes. Single tickets will be replaced by tickets of equal value.  Subscribers will not be refunded.

Classification - Classifications are listed on each film's page. Restrictions will be in place for those under the approved age.

Companion Cards - Are accepted for all sessions - please email ticketing@queerscreen.org.au for more details.

Access - All MGFF and QSFF venues have wheelchair access. If you require assistance with seating or have other needs, please email ticketing@queerscreen.org.au

Copyright - The use of cameras and other recording devices during MGFF and QSFF sessions constitutes a breach of copyright and is strictly prohibited. Any person caught in the act of filming a festival session will be immediately expelled, and the pirated material will be seized. Such persons may be subject to legal action.

Flexi pass
Conditions
Tickets are subject to availability.
A maximum of 2 tickets per session can be redeemed on a Flexi pass.
Flexi passes cannot be used for special events and ticketed parties.
Flexi pass redemptions can be exchanged online for a $2 fee per ticket.